Privacy policy

Privacy Policy

Last Updated: January 2026

At Get Some (www.getsome.com.au), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, purchasing our products, or engaging with our brand, you agree to the terms of this Privacy Policy.

1. THE INFORMATION WE COLLECT

We collect personal information that is necessary to provide our products and services to you. This includes:

  • Contact Information: Your name, shipping address, billing address, email address, and phone number.

  • Order Details: Information about the products you purchase, order history, and preferences.

  • Payment Information: Payment details are processed through secure third-party gateways (such as Shopify Payments, PayPal, or Afterpay). We do not store your full credit card details on our servers.

  • Technical Data: Your IP address, browser type, device information, and how you interact with our website via cookies and similar technologies.

  • Loyalty Data: If you join our rewards program (powered by Bon Loyalty), we collect data related to your points, redemptions, and engagement.

2. HOW WE COLLECT YOUR INFORMATION

We collect information in several ways:

  • Directly from you: When you place an order, create an account, sign up for our newsletter, or contact our customer support.

  • Automated Technologies: As you navigate our site, we use cookies to improve your experience and analyze site traffic.

  • Third Parties: We may receive information from service providers who assist us in fraud prevention or marketing.

3. HOW WE USE YOUR INFORMATION

We use your information to "Get After It" and fulfill our mission, including:

  • Order Fulfillment: Processing payments, organizing shipping via partners like Starshipit and Australia Post, and sending order updates.

  • Customer Support: Responding to your queries and managing returns or replacements.

  • Marketing & Communication: Sending you news, product launches, and "Get Some" updates (only if you have opted in). You can unsubscribe at any time.

  • Loyalty Program: Managing your rewards and points via Bon Loyalty.

  • Site Optimization: Analyzing how customers use our site to improve the shopping experience.

4. DISCLOSURE TO THIRD PARTIES

We do not sell your personal information. However, we share your data with trusted service providers to run our business:

  • Platform Providers: Shopify (our website host).

  • Logistics Partners: Starshipit and Australia Post to ensure your Jocko Fuel reaches your door.

  • Marketing Tools: Email platforms (like Klaviyo or Shopify Email) and rewards apps (Bon Loyalty).

  • Professional Advisers: Our accountants, auditors, or lawyers where necessary.

  • Law Enforcement: If required by Australian law or to protect our legal rights.

Overseas Disclosure: Some of our service providers (like Shopify) are located outside of Australia (including the USA, Canada, and Europe). By providing your information, you consent to this international transfer.

5. DATA SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. We use Industry-standard SSL encryption for our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. COOKIES AND TRACKING

Our website uses cookies to remember your cart, recognize you when you return, and provide personalized ads. You can manage your cookie preferences through your browser settings, though some features of the site may not function correctly if cookies are disabled.

7. YOUR RIGHTS (ACCESS AND CORRECTION)

You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct any inaccurate or out-of-date information.

  • Opt-out of marketing communications at any time by clicking "unsubscribe" in any email.

To make a request, please contact us at the email address provided below.

8. COMPLAINTS

If you have a concern about how we have handled your privacy, please contact us. We will investigate and respond to your complaint within a reasonable timeframe (usually 30 days). If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. CONTACT US

For any questions regarding this Privacy Policy or your personal information, please contact our team:

Get Some Email: info@getsome.com.au

Website: www.getsome.com.au

Location: Australia